Below you can find the available roles in uStores and uPay sites. Please read through this list and decide which role or roles you need to be able to perform your job duties in the uStore or uPay site to which you are requesting access.You are encouraged to copy the following list into your request for access e-mail and adjust it with your information.

uStore Roles:

Merchant Manager (uPay and uStore):

  • Responsible for managing the merchant’s configuration settings.
  • Responsible for adding uStores to a merchant.
  • Responsible for assigning uStore managers to uStores and uPay site managers to uPay sites.
  • Responsible for adding uPay sites to a merchant.

Store Manager (uStore):

  • Responsible for managing store settings, such as the store images, store categories, store payment methods, and shipping rates.
  • Responsible for assigning store clerks, a store accountant, and fulfiller users (including a fulfiller with refund/cancel rights).
  • Responsible for adding and editing products.
  • Responsible for creating store promotions.

Store Clerk (uStore):

  • Responsible for adding and editing products.
  • Responsible for moving products among categories.

Fulfiller (uStore):

  • Responsible for fulfilling orders.

Fulfiller with refund/ cancel rights (uStore):

  • Responsible for fulfilling orders as well as refunding and cancelling orders.

Accountant (uStore and uPay):

  • Responsible for viewing reports.

uPay Roles:

Merchant Manager (uPay and uStore):

  • Responsible for managing the merchant’s configuration settings.
  • Responsible for adding uStores to a merchant.
  • Responsible for assigning uStore managers to uStores and uPay site managers to uPay sites.
  • Responsible for adding uPay sites to a merchant.

uPay Site Manager (uPay):

  • Responsible for managing uPay site settings.
  • Responsible for assigning payment clerks and accountants.

Payment Clerk (uPay):

  • Responsible for issuing uPay refunds.

Accountant (uStore and uPay):

  • Responsible for viewing reports.