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Starting March 18, 2020 until further notice, the Cashier’s and Student Finance service windows in the lobby of the Kerr Administration Building will be closed, however staff will be working remotely and limited hours on-site to provide services, with some changes:
The Cashier’s Office drop box in the lobby will be used for accepting all in-person deposits and payments. The drop box is secured, is in view of security cameras, and deposits will be retrieved multiple times throughout the day. Should you have a large volume deposit that would not fit into the secured drop box, please contact the Cashier’s Office at email@example.com for a deposit appointment.
Please visit the COVID-19 impact page for
The Family Education Rights and Privacy Act of 1974 (FERPA) is a federal law designed to protect the privacy of a student's educational records. FERPA also applies to the student's financial records. In accordance with the FERPA regulation, OSU Student Finance departments are required to have the student's permission in order to release account information. If a parent/guardian/spouse/etc. contacts our offices with questions regarding a student's account, details of the account cannot be released without a valid FERPA release on file. This includes account balance, payment history, and specific charge information. Other OSU offices may also require FERPA releases, and each office has unique forms and guidelines under which they operate.
The OSU Student Finance FERPA Release Form must be signed in-person at Student Accounts, or be notarized.
Students can stop by the Student Accounts office during regular business hours to sign a FERPA release form. Students will be required to present photo ID. Students who are not able to sign a relase form in person may contact the Student Accounts office to have a release form mailed to them. FERPA release forms must be notarized if they are not signed at the Student Accounts Office.