Business processes and systems projects
ADA31 Project
The Americans with Disabilities Act (ADA) is a federal law prohibiting discrimination on the basis of disability. In 2021, the provost charged an ADA31 Task Force to survey Oregon State University’s (OSU) policies, programs, and systems in place to support a culture of inclusion and compliance with the ADA and make recommendations for improvements. The EPPMO is providing project management services to the ADA31 Initiative by supporting the initiation, planning, coordination, monitoring and reporting of efforts assigned to campus units involved in the initiative.
Recent accomplishments and ongoing efforts include:
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Released the fourth quarterly report for activities completed between October 2023 – December 2023 activities.
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Compiled a one-year retrospective and prepared a proposed project close-out strategy. The strategy will be reviewed with the project sponsor in February 2024.
For additional information, please visit the ADA 31 website.
Project Portfolio Management System
The Project Portfolio Management System project kicked off in January to implement the new portfolio and project management (PPM) software tool (Asana) for use initially by EPPMO, DFA-IT and the AMP project teams.
The new PPM platform will improve ability to:
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Schedule and track individual projects.
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Manage portfolio dependencies.
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Improve risk management.
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Enhance data tracking, analysis, reporting and informed decision making.
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Monitor progress and benefits across the university's portfolio of projects.
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Build the foundation needed to track resources and forecast capacity.
The previous PPM platform, Monday.com, will be no longer be supported as of April 2024. Existing users of Monday.com are being contacted to help them transition to alternative enterprise level solutions.
For more information, please contact the Project Manager Diana.Lindsley@oregonstate.edu.
Grad School to Slate
The Graduate Admissions to Slate Implementation will migrate graduate admissions applications and review processes from the Salesforce platform to Slate. This strategic move aims to unify Slate's use throughout all admission levels (undergraduate, professional, and graduate) covering application processes, reviews, customer relationship management, and communications. This endeavor aligns with OSU's 2023 IT strategies, focusing on creating a resilient, cloud-native IT environment, streamlining digital work experiences, and redesigning student interactions with the digital realm.
OSU anticipates substantial benefits by adopting Slate as admissions CRM, including a consistent yet customizable application experience, reduced technical debt, enhanced applicant experiences, and streamlined operational efficiency. This project ensures OSU's competitiveness and fosters a collaborative and efficient IT environment, benefiting students, faculty, and staff while advancing their commitment to digital excellence.
There are two Rounds built into the transition of Graduate Admissions to Slate. In the first round, the Colleges of Business, Engineering, one program from the College of Health, and an interdisciplinary program, are all transitioning to Slate for the fall 2025 admissions cycle. All remaining Colleges and academic programs will shift in Round 2, for the fall 2026 admissions cycle.
For more information, please contact the Project Manager Kent.Kuo@oregonstate.edu.
IT Service Management
This project will elevate the maturity of IT Service Management (ITSM) across OSU by providing a single platform for all of OSU IT to leverage and grow. The initial phase will be a Minimum Viable Product (MVP) implementation for select groups. The project will follow a fit-to-standard model which leverages the best-in-class ITSM platform, ServiceNow. This effort is foundational to AMP, supports Data as a Service, enables Research, and will serve as a catalyst to OSU IT 2.0.
The project has completed its charter, and MVP implementation is expected to be completed in summer 2024. Executing informal request-for-proposal process and preliminary vendor selection for implementation services is nearly complete.
For more information, please contact the Project Manager Sean.Bangs@oregonstate.edu.
UHR Volunteer Management
This project aims to standardize the volunteer tracking and monitoring process between a university-wide administrative unit and the volunteer service units. Currently, volunteer service units manage separate elements of required processes (e.g. applicable background checks or agreement forms). The objective is to create a structured centralized volunteer tracking and monitoring process that will be adopted by all volunteer service units.
The project has finished development and testing, and the team is coordinating with UIT to carry out cutover activities. The project will go-live in the early weeks of February 2024, which will be followed by phase 3 emphasizing scaling to the broader OSU community that manages volunteer programs.
For more information, please contact the Project Manager Manmeet.Khetarpal@oregonstate.edu.
USSE Payroll Reporting Services Operations Transition
The USSE Payroll Reporting Services (PRS) unit will dissolve at the end of June 2024. Several universities in Oregon currently use USSE PRS to pay and report payroll tax and benefits. Following the transition, each university will be individually responsible for these activities. USSE PRS is holding various training sessions with the universities through February and activity hand-off is on track and scheduled to be complete by mid-spring 2024.