To dispute a charge you must contact the charging entity, as they have the detailed information regarding the origination of the charge (i.e. Pharmacy charges, contact Student Health Department; Meal plan charge, contact Housing and Dining Services; Grade change or Late registration fee, contact Registrar's office; Late or lost book fees, contact Valley Library). The charging department will contact Student Finance when a dispute has been resolved, and process a correction if required. Students disputing a charge should inform the charging department within 60 days of the date of the billing. This ensures that the account is kept up-to-date. It is best to submit your dispute in writing, and follow-up on the status of the dispute within 30 days.